Production

"Our production team plays an important role in production as part of the complex process chain. The precise production of imported medicines based on "Good Manufacturing Practice" (GMP) safeguards flawless medicines manufacturing with the highest standards of quality. We are happy to shoulder responsibility - after all, a dependable and careful way of working with an eye for detail means that patients can count on our quality."

"Our production team plays an important role in production as part of the complex process chain. The precise production of imported medicines based on "Good Manufacturing Practice" (GMP) safeguards flawless medicines manufacturing with the highest standards of quality. We are happy to shoulder responsibility - after all, a dependable and careful way of working with an eye for detail means that patients can count on our quality."

Procurement

"Our procurement team designs and manages a complex network of relationships between our international suppliers and the numerous contacts in our departments. Every day, the procurement team is dedicated to safeguarding and delivering (place, time, quantity, quality), as well as optimising the value for money of, the medicines we import from 25 European countries. Negotiating skills, entrepreneurial spirit and a detailed understanding of national and international markets, coupled with excellent cultural awareness, are the key ingredients of our success."

"Our procurement team designs and manages a complex network of relationships between our international suppliers and the numerous contacts in our departments. Every day, the procurement team is dedicated to safeguarding and delivering (place, time, quantity, quality), as well as optimising the value for money of, the medicines we import from 25 European countries. Negotiating skills, entrepreneurial spirit and a detailed understanding of national and international markets, coupled with excellent cultural awareness, are the key ingredients of our success."

Distribution

"The pharmacy and wholesale sector in which we operate is dynamic and extremely varied. Constant changes in the market situation gives rise to marketing challenges to which we have to respond with flexibility. We want to have a positive impact on our pharmacy and wholesale partners and offer the personalised support - something that demands a good combination of empathy and business sense every single day! Communication is our element."

"The pharmacy and wholesale sector in which we operate is dynamic and extremely varied. Constant changes in the market situation gives rise to marketing challenges to which we have to respond with flexibility. We want to have a positive impact on our pharmacy and wholesale partners and offer the personalised support - something that demands a good combination of empathy and business sense every single day! Communication is our element."

Service centre

 "Our team is more than just the interface between the company and the customer. We also act as the interface between numerous departments within the company. The service for wholesalers and pharmacies covers a broad spectrum of tasks, such as returns and complaints management and order-taking. The telephone service, as a core task, takes top priority and features a mixture of friendliness, speed and professionalism. This is how we guarantee customer satisfaction and service quality!"

 "Our team is more than just the interface between the company and the customer. We also act as the interface between numerous departments within the company. The service for wholesalers and pharmacies covers a broad spectrum of tasks, such as returns and complaints management and order-taking. The telephone service, as a core task, takes top priority and features a mixture of friendliness, speed and professionalism. This is how we guarantee customer satisfaction and service quality!"

Logistics

"Each day, we dedicate ourselves to ensuring that our customers receive prompt and smooth supplies. Through the consistent provision of logistical processes in a modern logistics environment, we are able to safeguard fast and effective workflows. We are constantly evolving and, through continuous improvements, are able to offer a high standard of quality and service. This is both our promise and our inspiration."

"Each day, we dedicate ourselves to ensuring that our customers receive prompt and smooth supplies. Through the consistent provision of logistical processes in a modern logistics environment, we are able to safeguard fast and effective workflows. We are constantly evolving and, through continuous improvements, are able to offer a high standard of quality and service. This is both our promise and our inspiration."